Outsourced Philippines guide
A decision-latency log for Philippines project coordination
Track when a decision became ready, who owns it, and what work is affected without confusing waiting with blame.
Project teams often measure a decision from the first mention, even when the evidence was not ready. A useful latency log separates preparation time from owner decision time.
Define ready for decision
Record the decision question, owner, required inputs, preparers, consequence, target date, and the observable condition that makes the packet ready. Timestamp missing and completed inputs.
Do not start the owner clock while essential evidence is absent. Keep optional context from becoming an unspoken gate.
Questions to settle
- What makes the packet ready?
- Are required inputs named?
- When was readiness confirmed?
Record changes and holds
Capture owner questions, material revisions, delegated authority, planned hold periods, and the work that can safely continue. Preserve earlier versions so reset reasons can be reviewed.
The coordinator manages the log and reminders. The project owner retains scope, budget, risk acceptance, priority, and commitment decisions.
Questions to settle
- Why did the state change?
- What work is blocked?
- Who owns the decision?
Read the measure cautiously
Report preparation and decision intervals separately with counts, medians, and exceptions where useful. Review a sample before drawing conclusions.
Latency can reveal unclear packets or overloaded owners, but it cannot establish cause or performance by itself. State the population and observation period.
Questions to settle
- Are intervals separated?
- Is the denominator shown?
- Are causal claims avoided?
Sources and next steps
Use the operations support work lane as a practical starting point, then review the onboarding checklist before expanding the role.